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Lay Away Policy

Manchester Music Mill - Layaway Policy

  1. Layaway Terms
    • Items may be placed on layaway with an initial deposit of 10% of the total purchase price, or $30 whichever amount is greater.
    • The remaining balance must be paid in full within 60 days from the date of the initial deposit. Layaway balance amount must not exceed $3000.
    • Payments can be made in-store, over the phone, via text link, or Paypal invoice upon request from the customer. Personal or business checks will only be accepted if approved by one of the owners. 
    • Extensions of the layaway must be requested prior to the initial 60 days and can only be approved by one of the owners. In no case will the layaway term extend longer than 90 days.
    • If the full balance is not paid within 60 days, the layaway will be canceled, we will refund all but the initial 10% deposit which can be used for store credit. Items will then be restocked.
    • Layaway Limits: No more than 2 items may be on layaway for any customer or employee with a total outstanding balance of no more than $3000. 
  2. Exclusions
    • Standard layaway terms are not available for special orders. 
    • Layaway Abuse: Layaway option is a benefit to our customers who don't abuse the privilege. If a customer or employee places several items on layaway per year and purchases less than 25% of those items, the layaway option will not be given to that customer. 

 

Manchester Music Mill - Loaner Policy

Loaner Use: Manchester Music Mill will only loan equipment to customers/employees in the event that we sold the customer something that needs a repair done to the item that should have been handled before being sold, where the customer would rather have it repaired than return, and need the item for gigs/lessons etc…Under no other circumstances will items be loaned to customers or employees.